Privacy Policy

Information you provide directly

When you submit an inquiry or book a setup, we collect your name, phone number or email address, event date, venue address, and any notes you include about your event. This is the minimum we need to plan and confirm your booking.

Usage and analytics data

We use PostHog to understand how visitors interact with our website — which pages are visited, which buttons are clicked, and how people navigate the site. This data is collected in aggregate and is used solely to improve the experience. PostHog may set cookies or use similar tracking technologies.

Advertising measurement

We use Google Ads conversion tracking to measure whether visitors who clicked one of our ads went on to submit an inquiry. This involves the Google tag (gtag.js) and may use cookies. We do not receive personally identifiable information from Google through this process.

Device and technical data

Standard web server logs may record your IP address, browser type, device type, referring URL, and the date and time of your visit. This information is used for security and operational purposes only.

We use the information we collect to:

• Respond to your inquiry and plan your event setup • Confirm your booking and coordinate delivery logistics • Send you relevant updates about your event (date changes, arrival windows, etc.) • Improve our website and service based on aggregate usage patterns • Measure the effectiveness of our advertising

We do not use your information for automated decision-making or profiling. We do not send marketing emails unless you have explicitly opted in.

We do not sell your data

We never sell, rent, or trade your personal information to third parties for their own marketing purposes.

Service providers

We share information with a small number of trusted service providers who help us operate — for example, the platforms that power our analytics (PostHog) and advertising measurement (Google). These providers are bound by their own privacy policies and may only use your data to provide services to us.

Legal requirements

We may disclose information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

We retain inquiry and booking information for as long as is necessary to fulfill the service and for a reasonable period afterward for accounting and operational records. Analytics data is retained according to PostHog's data retention policies. You may request deletion of your personal information at any time by contacting us.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected about you, the right to request deletion of that information, and the right to opt out of the sale of your personal information (we do not sell personal information).

To exercise any of these rights, contact us at the details below. We will respond within 45 days.

Our website uses cookies and similar technologies for analytics (PostHog) and advertising measurement (Google Ads). You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain site functionality. We do not use cookies for advertising targeting beyond conversion measurement on our own campaigns.

Our website may contain links to third-party sites (such as game platforms). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last updated' date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or want to exercise your data rights, reach us at: Email: hello@regame.gg Phone: (408) 480-6778 Bay Area, California